TERMS OF USE & DISCLAIMER

Company Name: Avtesh Shoppers Private Limited
Trade Name: Factory Deals
Website: www.factorydeals.co
Email: support@factorydeals.co

1. Introduction

Welcome to Factory Deals, operated by Avtesh Shoppers Private Limited (“Company”, “We”, “Our”, or “Us”).
By accessing or using our website, mobile site, or services, you (“User”, “You”, or “Customer”) agree to comply with and be bound by these Terms of Use, our Privacy Policy, and any additional terms that may apply to specific products or services.

If you do not agree with these Terms, please do not use our website or make purchases through our platform.

2. Definition

• “Factory Deals” refers to the trade name of Avtesh Shoppers Private Limited.
• “Website” refers to our e-commerce platform accessible at www.factorydeals.co.
• “User/Customer” means any individual or entity accessing or purchasing from the platform.
• “Products” refer to goods listed by manufacturers and vendors on our marketplace.

3. Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts under Indian law to use this website.
If you are below 18, you may access the website only under the supervision of a parent or guardian.

4. Platform Overview

Factory Deals is an online marketplace that connects customers directly with verified manufacturers and suppliers.
We facilitate online orders, secure payments, and logistics support, but we are not the original manufacturer of most listed products unless stated otherwise.

Our mission — “Connecting You Directly with Manufacturers for the Best Prices, No Middlemen, No Extra Costs.”

5. Account Registration

• To make purchases, you may be required to create an account.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
• Factory Deals reserves the right to suspend or terminate accounts suspected of fraud or violation of these terms.

6. Product Information

We strive to ensure that all product details, descriptions, prices, and availability shown on the website are accurate.
However:

• Minor variations in color, design, or packaging may occur due to digital display differences.
• Factory Deals is not liable for typographical or pricing errors.
• We reserve the right to correct or update information at any time without prior notice.

7. Pricing & Payment

• All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes, unless specified otherwise.
• Payment methods accepted include credit/debit cards, UPI, wallets, and net banking through secure payment gateways like Razorpay or Paytm.
• Orders are processed only after full payment is received.

8. Order Acceptance & Cancellation

• Your order constitutes an offer to purchase; we may accept or reject it at our discretion.
• Orders may be cancelled due to stock unavailability, payment failure, or technical errors.
• Customers may cancel or modify an order only before it has been shipped.
• Refunds, where applicable, will be processed as per our Refund Policy.

9. Shipping & Delivery

• Factory Deals provides both domestic and international shipping through verified courier partners.
• Delivery timelines may vary based on product type and location.
• Any delay due to unforeseen circumstances (strikes, weather, logistics issues, etc.) does not constitute a breach of contract.

10. Return & Refund Policy

• Returns are accepted only within 48 hours of product delivery, subject to verification.
• Products must be in unused condition with all original packaging and tags intact.
• Refunds will be issued to the original payment method after inspection.
  For more details, refer to our Refund Policy page.

11. Intellectual Property Rights

• All content on the website, including logos, trademarks, images, product descriptions, text, and software, is the property of Avtesh Shoppers Private Limited or its partners.
• Users are prohibited from copying, reproducing, distributing, or exploiting any content for commercial purposes without prior written consent.
• Any unauthorized use may lead to legal action under the Copyright Act, 1957 and Information Technology Act, 2000.

12. User Conduct

You agree not to:

• Violate any laws or third-party rights
• Post false, misleading, or harmful content
• Attempt to hack, interfere, or disrupt website operations
• Use bots or automation tools for bulk data extraction
  Factory Deals reserves the right to restrict or terminate access for any violation.

13. Limitation of Liability

Factory Deals, its directors, or affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or defects originating from the manufacturer error
• Delays or delivery issues caused by third-party logistics or force majeure events

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

14. Indemnification

You agree to indemnify and hold harmless Avtesh Shoppers Private Limited, its officers, and employees from any claim, demand, or damage arising from your breach of these Terms, misuse of the website, or violation of any law or third-party rights.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts at Mohali, Punjab.

16. Disclaimer

• Factory Deals acts as an online marketplace and is not responsible for the quality, merchantability, or performance of products supplied by third-party sellers.
• All products, descriptions, and warranties are the responsibility of the respective manufacturers.
• While we make every effort to ensure accuracy, all information is provided “as is” without any warranties, express or implied.

17. Amendments

We may update or modify these Terms from time to time.
Continued use of the website after updates implies your acceptance of the revised terms.

18. Contact Information

For any concerns or legal notices, please contact:

Factory Deals (Avtesh Shoppers Private Limited)
📍 SCO 425, South Ex II, TDI City, Sector 117, Mohali, Punjab, India
📧 Email: support@factorydeals.co
🌐 Website: www.factorydeals.co
📞 Customer Care: +919988903344