TERMS & CONDITIONS

Effective Date: [Insert Date]
Company Name: Avtesh Shoppers Private Limited
Trade Name: Factory Deals
Website: www.factorydeals.co
Email: support@factorydeals.co

1. Introduction

Welcome to Factory Deals, operated by Avtesh Shoppers Private Limited, a company incorporated under the Companies Act, 2013 with its registered office in Punjab, India.
By accessing or using our website, mobile application, or services (“Platform”), you agree to be bound by the following Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree to these terms, please refrain from using our website or services.

2. Definitions

• “Company”, “We”, “Us”, “Our” refers to Avtesh Shoppers Private Limited (Factory Deals).
• “User”, “You”, “Your” means any person who browses, accesses, registers, or purchases through the website.
• “Products” refer to goods, items, or merchandise offered for sale on our platform.
• “Platform” includes our website, mobile site, and any other online interface used to access Factory Deals.

3. Eligibility

By using our platform, you confirm that you are:

• At least 18 years of age or using under parental/guardian supervision;
• Capable of entering into a legally binding agreement under Indian law; and
• Providing accurate and truthful information during registration and transactions.

Factory Deals reserves the right to terminate or refuse access to anyone violating these conditions.

4. Account Registration

To access certain features (such as order tracking or wishlists), you may be required to create an account.
You agree to:

• Provide accurate and updated details.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities under your account.

Factory Deals is not liable for any loss or misuse resulting from unauthorised access to your account.

5. Products and Pricing

• All products listed on the website are described as accurately as possible. However, we do not warrant that descriptions, images, or specifications are error-free.
• Prices are subject to change without notice due to supplier costs, currency fluctuations, or market conditions.
• All prices are inclusive/exclusive of GST as mentioned on the product page.
• Offers, coupons, or discounts may vary and are subject to availability.

6. Orders and Payments

• Orders can be placed through our official website or mobile app.
• Payment methods include Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (where available).
• Orders are confirmed only upon successful payment or confirmation.
• We reserve the right to cancel any order due to product unavailability, pricing error, or suspicious activity.

If your order is cancelled after payment, a full refund will be processed as per our Refund Policy.

7. Shipping and Delivery

Please refer to our detailed Shipping Policy for timelines, courier partners, and delivery terms.
Factory Deals shall not be held responsible for delays caused by courier companies, natural calamities, or unforeseen circumstances beyond our control.

8. Returns and Refunds

We aim to provide 100% satisfaction.
In case of defective, damaged, or incorrect products, you may raise a return/refund request in accordance with our Refund Policy.
Refunds, if applicable, are processed within 7–10 working days to the original payment method.

9. Intellectual Property

All content on our platform, including text, graphics, logos, product images, videos, and software, is the property of Avtesh Shoppers Private Limited (Factory Deals) and protected under the Indian Copyright Act, 1957 and Trademarks Act, 1999.

You may not copy, reproduce, modify, distribute, or exploit any part of the website without our prior written consent.

10. Prohibited Uses

You agree not to:

• Use the platform for unlawful or fraudulent purposes;
• Attempt to gain unauthorised access to the website or its data;
• Engage in resale, scraping, or unauthorised commercial use;
• Transmit any viruses, spam, or harmful code.

Violation of these terms may lead to suspension, legal action, or permanent ban.

11. Limitation of Liability

Factory Deals and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages;
• Losses arising from delay, non-delivery, or defective items;
• Misuse of your login credentials or third-party service disruptions.

Our maximum liability under any claim shall not exceed the total amount paid by you for the product in question.

12. User Content

If you post reviews, comments, or feedback, you grant Factory Deals a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content on our platform.
However, you must not post unlawful, defamatory, or misleading content.

13. Third-Party Links

Our website may include links to external websites.
Factory Deals is not responsible for the content, accuracy, or practices of third-party sites.

14. Termination

We reserve the right to suspend or terminate your access to the website without notice if:

• You violate these Terms & Conditions; or
• Required by law or regulatory authorities.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
In case of disputes, jurisdiction shall lie exclusively with the courts of Mohali, Punjab.

16. Indemnification

You agree to indemnify and hold harmless Avtesh Shoppers Private Limited, its directors, employees, and affiliates from any claims, damages, or expenses arising out of your use of the platform or breach of these Terms.

17. Modifications

Factory Deals reserves the right to modify these Terms & Conditions at any time without prior notice.
The updated version will be published on the website and will be effective immediately upon posting.

18. Contact Information

For any legal or policy-related queries, please contact:

Factory Deals (Avtesh Shoppers Private Limited)
📧 Email: support@factorydeals.co
🌐 Website: www.factorydeals.co
🏢 Registered Office: SCO 425, South Ex II, TDI City, Sector 117, Mohali, Punjab, India
📞 Customer Helpline+919988903344