Last Updated: November 2, 2025
Welcome to Factory Deals (“we”, “our”, “us”).
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app — Factory Deals, an e-commerce platform that allows users to purchase products directly from factories without intermediaries or wholesalers.
We may collect the following types of information:
a) Personal Information
Name
Email address
Mobile number
Shipping and billing address
Payment details (processed securely through trusted gateways)
b) Non-Personal Information
Device information (model, operating system, app version)
Log data such as IP address, browser type, and access times
Usage data including actions performed in the app (e.g., viewed products, orders placed)
We use your information to:
Process and deliver your orders
Provide customer support
Improve our app experience and product offerings
Send order updates, offers, and promotional content (only with your consent)
Detect and prevent fraud or unauthorized transactions
Comply with legal and regulatory requirements
We do not sell or rent your personal data to any third parties.
We may share limited information only in the following cases:
Service Providers: For payment processing, delivery, and order fulfillment.
Legal Compliance: When required by law or to protect our rights.
All service providers are bound by strict confidentiality agreements and are authorized to use your data only for specific purposes.
We use advanced encryption and security measures to protect your personal information. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access and review your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Contact us regarding privacy-related concerns
To exercise these rights, contact us using the details below.
We may use cookies and similar technologies to enhance user experience, analyze usage, and improve app performance. You can disable cookies in your device settings, but some features may not function properly.
Our app may contain links to external websites or use third-party integrations (such as payment gateways). We are not responsible for the privacy practices of these third parties. Please review their respective privacy policies for more information.
Our app is not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Last Updated” date will be revised accordingly. Continued use of the app means you accept the updated policy.
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
Factory Deals Support Team
📧 Email: support@factorydeals.com
📍 Address: SCO 425, Sector 74, South Extension 2, SAS Nagar, Mohali, Punjab, India
